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Privacy Policy

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Privacy Policy

BrixaPlay respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit or use BrixaPlay.com and its related services.

By accessing or using BrixaPlay, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you use BrixaPlay, we may collect different types of information.

Personal Information

When you create an account, contact us, or use certain platform features, we may collect information such as:

  • Full name

  • Email address

  • Telephone or mobile number

  • Username

  • Account information

  • Date of birth or age information where required

  • Residential or billing information where required

  • Information required for identity or age verification

  • Payment and transaction information

  • Referral information

  • Customer support communications

We only request information that is reasonably necessary for the relevant service or legal and regulatory requirements.

Technical Information

When you visit our website, certain technical information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Language preferences

  • Website pages visited

  • Date and time of visits

  • Referring websites

  • General usage and interaction information

This information may be used to maintain website functionality, security, analytics, and performance.

2. How We Use Your Information

BrixaPlay may use personal information for purposes including:

  • Creating and managing user accounts

  • Providing gaming and platform services

  • Processing deposits, withdrawals, and other transactions

  • Verifying account information where required

  • Providing customer support

  • Communicating with users about their accounts

  • Processing referral-program activity

  • Providing lottery-related services where available

  • Improving website performance and functionality

  • Preventing fraud, abuse, unauthorized activity, and security threats

  • Maintaining records

  • Complying with applicable laws and regulatory requirements

  • Sending service-related notifications

  • Sending promotional communications where permitted and where appropriate consent has been obtained

We will not use your personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless permitted or required by applicable law.

3. Account Information

If you create a BrixaPlay account, information associated with your account may be stored to provide account functionality and services.

You are responsible for keeping your account credentials confidential and should not share your password or other security information with unauthorized individuals.

If you believe your account has been accessed without authorization, contact BrixaPlay support as soon as possible.

4. Payment Information

Payments may be processed through third-party payment providers.

Depending on the payment method you use, payment providers may collect and process information necessary to complete a transaction.

BrixaPlay may receive transaction-related information, such as payment status, transaction amount, payment method, and transaction reference information.

Where payment details are processed directly by a third-party payment provider, that provider's privacy policy and terms may also apply.

5. Cookies and Similar Technologies

BrixaPlay may use cookies and similar technologies to improve website functionality and user experience.

Cookies may be used for purposes such as:

  • Keeping users logged in

  • Remembering preferences

  • Understanding website usage

  • Improving website performance

  • Maintaining security

  • Measuring traffic and engagement

  • Supporting marketing activities where applicable

You may be able to manage or disable cookies through your browser settings. Some website features may not function correctly if certain cookies are disabled.

6. Analytics

We may use analytics services to understand how visitors interact with BrixaPlay.

Analytics information may include pages viewed, device information, approximate location information, traffic sources, and general website activity.

Analytics providers may process information according to their own privacy policies and applicable data-processing arrangements.

7. Marketing and Promotional Communications

Where permitted by applicable law, BrixaPlay may send promotional communications about games, platform updates, offers, promotions, or other services.

You may unsubscribe from marketing communications by using the unsubscribe option included in the communication or by contacting us.

Service-related communications, such as account notifications, security messages, transaction notifications, and important policy updates, may still be sent when necessary.

8. Referral Program

If you participate in the BrixaPlay referral program, we may process information relating to your referral activity.

This may include your referral link, referral activity, qualifying actions, rewards, and related account information.

Referral rewards are subject to the applicable referral-program rules and terms.

9. Lottery and Gaming Information

Where BrixaPlay provides lottery or gaming features, we may process information relating to your participation, including entries, selections, transactions, game activity, and results associated with your account.

Such information may be used to provide the relevant service, maintain account records, process transactions, resolve disputes, prevent abuse, and comply with applicable requirements.

10. Sharing of Information

BrixaPlay may share information with selected third parties where reasonably necessary to operate the platform or comply with legal obligations.

These parties may include:

  • Payment service providers

  • Identity and age verification providers

  • Hosting and technology providers

  • Website analytics providers

  • Customer-support providers

  • Security and fraud-prevention services

  • Professional advisers

  • Legal or regulatory authorities where required

  • Other service providers acting on our behalf

We do not intend to sell personal information to third parties for purposes unrelated to providing or improving our services.

11. Data Security

BrixaPlay takes reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

Users should also take reasonable steps to protect their accounts, including using strong passwords and avoiding sharing login credentials.

12. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

Information may also be retained where necessary to:

  • Maintain account records

  • Complete transactions

  • Resolve disputes

  • Prevent fraud

  • Meet accounting requirements

  • Comply with legal or regulatory obligations

  • Enforce our terms and policies

Retention periods may vary depending on the type of information and applicable legal requirements.

13. International Data Transfers

Depending on the location of BrixaPlay's service providers, personal information may be processed or stored in countries other than the country in which you live.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

14. Children's Privacy

BrixaPlay is not intended for individuals who are below the minimum legal age required to participate in online gaming or gambling activities in their applicable jurisdiction.

We do not knowingly permit individuals who are below the applicable minimum age to use services that are legally restricted to adults.

If you believe that a minor has provided personal information to BrixaPlay, please contact us so that the information can be reviewed and, where appropriate, removed.

15. Your Privacy Rights

Depending on your location and applicable law, you may have rights relating to your personal information.

These may include the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Request restriction of certain processing

  • Object to certain processing

  • Withdraw consent where processing is based on consent

  • Request a copy of certain personal information

  • Lodge a complaint with an applicable data-protection authority

Some rights may be subject to legal exceptions or limitations.

To exercise an applicable privacy right, contact BrixaPlay using the contact information provided on our website.

16. Third-Party Websites

BrixaPlay may contain links to third-party websites, services, payment providers, social-media platforms, or other external resources.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party service before providing personal information.

17. Changes to This Privacy Policy

BrixaPlay may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or privacy practices.

When changes are made, the updated version will be published on this page together with the revised "Last Updated" date.

We encourage users to review this page periodically.

18. Contact Us

If you have questions about this Privacy Policy, your personal information, or privacy-related requests, please contact BrixaPlay through the contact information provided on BrixaPlay.com.

Website: BrixaPlay.com

Contact: Support@brixaplay.com

19. Acceptance

By using BrixaPlay, you acknowledge that you have reviewed this Privacy Policy and understand how information may be collected and processed as described above.

If you do not agree with this Privacy Policy, you should discontinue use of the website and its services.

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